What’s Most Important to Your Customer? Customer Service? Quality? Price?
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When determining how to treat our customers, you must begin by doing something simple: ask them what is important to them. While this might seem elementary, it’s surprising how often this advice is ignored. It’s erroneous to believe that customers are mostly concerned about price. While the cost of the product or service plays an important role during the purchasing process, its influence is less significant that you might think.
What’s Most Important to Your Customer? Customer Service? Quality? Price?
What’s Most Important to Your Customer…
What’s Most Important to Your Customer? Customer Service? Quality? Price?
When determining how to treat our customers, you must begin by doing something simple: ask them what is important to them. While this might seem elementary, it’s surprising how often this advice is ignored. It’s erroneous to believe that customers are mostly concerned about price. While the cost of the product or service plays an important role during the purchasing process, its influence is less significant that you might think.